Frequently Asked Questions

What is Calm Cream Indicated For?

Mild to moderate psoriasis, eczema, dermatitis, minor burns and acne. 

Can I use Calm Cream on a newborn?

Yes, but we recommend a patch test on a small area before use. If symptoms persist or appear worse, please visit a healthcare professional as soon as possible.

Can I use Calm Cream when I am pregnant?

Yes but we recommend a patch test before use as your skin can be sensitive to new products during this time.

When can I expect to see results?

This varies to the individual and the extent of the skin condition. There are many genetic, physiological and environmental factors that may attribute to your skin being compromised, as well as individual sensitivities. We have aimed to exclude many known irritants and include supporting extracts to assist in skin repair in the Calm Cream formula. Typically you should see improvement within the week if applied  3-4 times a day. We recommend continued use for atleast 2-3 months to see the full benefits. If you do experience adverse results please discontinue use immediately and seek medical advice.

Why aren't all the ingredients listed on the packaging of Calm Cream?

Calm Cream is a listed therapeutic medicine with the TGA (Therapeutic Goods Australia). The product has been developed over a period of 10 years and we reserve the right to protect our intellectual property where we can. Please be assured that we have taken every effort in sourcing on the highest quality extracts and supporting ingredients that are of natural or plant-based origin. We are required by law to list the actives and our manufacturing standards are highly controlled and regulated. Our products are produced in an Australian owned TGA, GMP & ACO accredited factory. If you are allergic or suspect that you are allergic to any particular ingredients in your usual skincare range please contact us at info@allayorganics.com.au to check whether it is included. Please note that Calm Cream does contain nut oils, beeswax, honey, and is guaranteed to be steroid free.

Is Calm Cream Certified Organic?

We used certified organic ingredients as much as we can (over 50%) but it is difficult to obtain both certified organic and TGA accreditation as a listed medicine using permissible ingredients. We can say that over 90% of the ingredients used are of natural or plant-based origin.

Is Calm Cream suitable for Vegans?

No- it contains beeswax and honey.

When can I expect my order to arrive?

Australian standard orders usually arrive within 5 business days, International approximately 10-14 Business days. Please visit the "Delivery" page on this website for more information. If you have any concerns or have not received your order within this time, please email us at info@allayorganics.com.au at any time.

Do you have sample sizes available?

Sorry, not at this stage.

Can I use Calm Cream on my face?

Yes we have selected ingredients with known low irritant profiles but we do recommend an initial patch test 24 hrs prior to use.